Please find peace in your decision to work with Waterstone Mortgage during this time, as we know we will come out stronger on the other side. We gain our financial stability partly through the support of our parent company, WaterStone Bank, which enables us to withstand times of financial uncertainty.
While most of our Waterstone Mortgage team members have transitioned to working at home for the foreseeable future, our commitment to our customers remains the same. Fortunately, our cloud-based platform and excellent suite of mobility tools will allow us to continue serving our customers and business partners effectively, while maintaining our policy of protecting secure and confidential information.
As social distancing and quarantining becomes more important (and mandated by many states), so does open communication. Our local home loan experts are available to answer any questions via phone call, text message, email, or video chat. It is our priority to be extra-communicative and transparent during this time to ensure that our customers and business partners have the information they need.