Contact Us

Customer Service

Once your loan closes, the servicing of your loan will eventually transfer. This transfer can happen before or after your first payment is due. You will receive notification via email or mail that contains the Notice of Assignment, Sale, or Transfer of Servicing Rights. This notification will contain your new servicer’s contact and payment mailing information.

If you have any questions, please contact the Waterstone Mortgage Customer Service team:

TOLL: 800.354.1149
CustomerService@WaterstoneMortgage.com
Monday - Friday, 9:00 a.m. – 5:00 p.m. CT

Home Office

17950 West Corporate Drive, Suite 100
Brookfield, WI 53045
262.691.9300
Info@WaterstoneMortgage.com

Waterstone Mortgage Corporate Headquarters

Accounting

AccountsPayable@WaterstoneMortgage.com

Senior couple looking at home financial numbers

Verifications of Employment

For verifications of employment (VOEs), please contact HR@WaterstoneMortgage.com.

Hours of Operation

Monday – Friday, 9:00 a.m. – 5:00 p.m. CT

Note: Hours at branch locations may vary. Find a branch in your area to learn more.

questions?

Fill out this form and we will get back to you as soon as possible.

First name

Last name

Email address

Phone number

Contact reason

Message

Submit

Talk to a Local Expert

Contact a knowledgeable Waterstone Mortgage loan originator near you, and get started on the path to homeownership. We'll be with you from application to clear-to-close, and every step in between.

Contact Us

Find a Loan Originator Now